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Popular Topics: Release Notes, Newly Released Features, Getting Started, Roles & Permissions,

Popular Articles

  1. How do I configure the Apple GSX integration?
  2. How can I use Batch Edit to Import multiple Orders?
  3. How can I use Margins to dynamically manage my pricing?
  4. Getting Started with Fixably
  5. What Integrations does Fixably have available?
  6. What are Orders?
  7. How do I manage Apple repairs from within an Order?
  8. Security Settings
  9. How can Roles be used to provide Users access to different features?

Release Notes

Fixably is updated weekly with new and enhanced features. This section contains our recent release notes.

  • V4.70.0 - Release Notes
  • V4.69.0 - Release Notes
  • V4.68.0 - Release Notes
  • See all articles

Newly Released Features

Find documentation about newly released features. After a few weeks, articles will be organized into their normal categories.

  • How can I use Margins to dynamically manage my pricing?
  • Using Incoming Manifests in Fixably

Getting Started

Here you will find step by steps instructions to help you get up and running quickly.

  • The Fixably Home Screen
  • Getting Started with Fixably

Roles & Permissions

  • Using Roles & Permissions in Fixably
  • Roles & Permissions Definitions

Manifests

  • Using Incoming Manifests in Fixably
  • Using Manifests in the Customer Portal
  • Responding to Manifest Cost Estimates in the Customer Portal
  • See all articles

Order Management

Find out how to manage repair orders in Fixably

  • What are Orders?

Employee Management

Find documentation on how to manage employee accounts and privileges.

  • How do I create employee accounts in Fixably?
  • How do I change the email address of a User?
  • How can Roles be used to provide Users access to different features?
  • See all articles

Customer Management

Find out how to add, manage and communicate with customers in Fixably.

  • Working with Customers in Fixably

Customer Portal

Find documentation on how to how to use the Customer Portal in Fixably

  • How do I use the Customer Portal?
  • How do my customers use the Customer Portal?
  • How can a Customer track their Order status using the Portal?
  • See all articles

Stock Management

Learn how to manage your inventory.

  • Stocks Overview: What are Stocks?
  • How can I use Margins to dynamically manage my pricing?

Invoicing

Learn how to manage payments and invoicing.

  • How do payments and billing work?
  • How can I review Single Invoices?
  • How can I review Receipts?
  • See all articles

Reporting

Find clear explanations of how the reporting functions give insight into your repair business.

  • Reporting Overview

Custom Fields

Find documentation on how to use Custom Fields in Fixably.

  • How to create custom fields?

Integrations

Here you can find instructions for connecting Fixably to other systems.

  • What Integrations does Fixably have available?
  • How to setup Slack integration with Fixably

GSX

Find documentation on how to use the GSX integration in Fixably.

  • How do I resolve GSX Error 403?

Shipments

Find documentation on how to manage shipments.

  • How do I create Shipments in Fixably?
  • How do I set up Delivery Methods?
  • Internal Transits

Service Contracts

Fixably’s service contracts feature ensures everyone is aware of warranty coverage for every device and every customer.

  • How can I use Service Contracts?
  • How do I replace the serial number for service contracts?

Configuring Your Environment

Here you will find the initial setup guides to guide you through configuring your Fixably tenant for the first time.

  • How do I manage my User Settings?

Part Requests

Part Requests is an upcoming feature for Fixably Depot customers

  • Part Requests Detailed Overview
  • Part Requests Home Page
  • Submitting a Part Request
  • See all articles

Incoming Part Allocation

  • Incoming Part Allocation - Detailed Description
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