Submitting a Part Request
Written by Cole Docherty
Updated at May 26th, 2025
- Release Notes
- Newly Released Features
- Getting Started
- Roles & Permissions
- Manifests
- Order Management
- Automations
- Employee Management
- Customer Management
- Customer Portal
- Stock Management
- Part Requests
- Price Lists
- Invoicing
- Reporting
- Custom Fields
- Integrations
- GSX
- Shipments
- Service Contracts
- Configuring Your Environment
- Incoming Part Allocation
- Appointment Booking
Table of Contents
Submitting a Part Request from the Order View
- From an Open Order, add a Part.
- Make sure to select the appropriate Stock.
- A new Order Line will be created in Draft status.
- Repeat this process for any additional parts.
- When you are ready to submit your Part Request, select the Parts and click Confirm Parts.
- The Order Line status will update:
- If the item is available, the status will change to Part Requested from Stock.
- If the item is not available, the status will change to Pending Purchase.
- See https://fixably.helpjuice.com/admin/questions/3250487-part-requests-detailed-overview for more information on how Available / Not Available is determined.
Next Steps
- Fully available or partially available requests will then appear in the Part Requests module for further actioning.