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    Submitting a Part Request

    Written by Cole Docherty

    Updated at May 19th, 2026

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    Table of Contents

    Submitting a Part Request from the Order View Next Steps

    Submitting a Part Request from the Order View

    • From an Open Order, add a Part. 

    • Make sure to select the appropriate Stock.

    • A new Order Line will be created in Draft status.

    • Repeat this process for any additional parts. 
    • When you are ready to submit your Part Request, select the Parts and click Confirm Parts.

    • The Order Line status will update:
      • If the item is available, the status will change to Part Requested from Stock.
      • If the item is not available, the status will change to Pending Purchase.

     

    • See https://fixably.helpjuice.com/admin/questions/3250487-part-requests-detailed-overview for more information on how Available / Not Available is determined. 

    Next Steps

    • Fully available or partially available requests will then appear in the Part Requests module for further actioning.
    inventory management product availability

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    Related Articles

    • Part Requests Detailed Overview
    • Part Requests Home Page
    • How do I add a Customer to an Order?
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