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Submitting a Part Request

Written by Cole Docherty

Updated at May 1st, 2025

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Table of Contents

Submitting a Part Request from the Order View Next Steps

Submitting a Part Request from the Order View

  • From an Open Order, add a Part. 

  • Make sure to select the appropriate Stock.

  • A new Order Line will be created in Draft status.

  • Repeat this process for any additional parts. 
  • When you are ready to submit your Part Request, select the Parts and click Confirm Parts.

  • The Order Line status will update:
    • If the item is available, the status will change to Part Requested.
    • If the item is not available, the status will change to Pending Purchase.

  • See https://fixably.helpjuice.com/admin/questions/3250487-part-requests-detailed-overview for more information on how Available / Not Available is determined. 

Next Steps

  • Fully available or partially available requests will then appear in the Part Requests module for further actioning.
inventory management product availability

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  • Part Requests Detailed Overview
  • Part Requests Home Page
  • How do I add a Customer to an Order?
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