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    Responding to Manifest Cost Estimates in the Customer Portal

    Customers can conveniently respond to Cost Estimates for Orders within a Manifest in bulk.

    Written by Cole Docherty

    Updated at April 29th, 2025

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    Table of Contents

    More Information on Incoming Manifests Responding to Manifest Cost Estimates

    More Information on Incoming Manifests

    • The Incoming Manifest and Manifests in the Customer Portal are available for Fixably Depot customers. 
    • See Documentation here: https://fixably.helpjuice.com/en_US/manifests

     

    Responding to Manifest Cost Estimates

    • Log in to the customer portal and click the Manifests tab. Click on the desired Manifest #.

     

    • The Processed Items tab shows any Orders that are currently in processing within your service location.

     

    •  Click on the Pending Approval tab to see any pending Cost Estimates associated with this Manifest.

     

    • Under the Approve Quote and Decline Quote options, you can click to see the Parts and their costs.

     

    • To action multiple Cost Estimates at once, select the checkboxes for each Order (or select all), then choose Approve or Decline from the drop-down menu. When you're ready, click the Execute button.

     

    • You can also click the View Estimate button to manually review and action the cost estimate.

     

    • Once you respond to a cost estimate, the Order Status under Processed Items will update accordingly.
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    Related Articles

    • Using Manifests in the Customer Portal
    • How do I configure Fixably to receive Incoming Emails?
    • How can I create an Outgoing Manifest for an End User or Third Party?
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