Handling a Part Request when only some items are in Stock
Written by Cole Docherty
Updated at May 1st, 2025
- Release Notes
- Newly Released Features
- Getting Started
- Roles & Permissions
- Manifests
- Order Management
- Employee Management
- Customer Management
- Customer Portal
- Stock Management
- Invoicing
- Reporting
- Custom Fields
- Integrations
- GSX
- Shipments
- Service Contracts
- Configuring Your Environment
- Part Requests
- Occasionally, you may receive a Part Request where not all items are available.
- Under the Partially Available tab, select the Part Request you wish to action and click the Assign button.
- If you would like to allocate some of the parts to this Order, select them and then click the Mark Allocated button.
- Once the parts have been allocated, the Part Status will change to Parts Ready to Be Collected.
- If you do not wish to allocate the in-stock item(s), click the Change to Pending Purchase button.
- This will change the Part Status to Pending Purchase and will remove the item from the Part Request list.
- If you use GSPN, the request will show up in Purchase Orders > GSPN Part Ordering.
- The Order Line status will update to Pending Purchase.
