Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
DE German
ES Spanish
PL Polish
MX Spanish (Mexico)
HR Croatian
  • Home
  • Part Requests

Handling a Part Request when only some items are in Stock

Written by Cole Docherty

Updated at May 1st, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Release Notes
  • Newly Released Features
    Blackbelt360 New Features
  • Getting Started
    Overview How To
  • Roles & Permissions
  • Manifests
  • Order Management
    Orders How-To Guides Batch Edit Order Lists Using Files Cost Estimates
  • Employee Management
  • Customer Management
    Adding & Removing Customers Communicating with Customers Data Privacy
  • Customer Portal
  • Stock Management
    Adding and Receiving Products Inventory Management Resolving Stock Errors
  • Invoicing
  • Reporting
    Standard Reports Built-in and Custom Reports Advanced Reports
  • Custom Fields
  • Integrations
    Shipping and Transportation Finance Single Sign-on (SSO) Payment Integrations Fixably Developer API Blackbelt360
  • GSX
    GSX Integration Creating Repairs Managing Repairs Resolving Errors Frequently Asked Questions
  • Shipments
  • Service Contracts
  • Configuring Your Environment
    System Settings Email and SMS Setup Importing Data Security
  • Part Requests
  • Incoming Part Allocation
+ More
  • Occasionally, you may receive a Part Request where not all items are available. 

  • Under the Partially Available tab, select the Part Request you wish to action and click the Assign button.

  • If you would like to allocate some of the parts to this Order, select them and then click the Mark Allocated button.

  • Once the parts have been allocated, the Part Status will change to Parts Ready to Be Collected.

  • If you do not wish to allocate the in-stock item(s), click the Change to Pending Purchase button. 

  • This will change the Part Status to Pending Purchase and will remove the item from the Part Request list.
  • If you use GSPN, the request will show up in Purchase Orders > GSPN Part Ordering.

  • The Order Line status will update to Pending Purchase.

partial request inventory status

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Handling a Part Request when all items are in Stock
  • Submitting a Part Request
  • Part Requests Home Page
Get started today and start fixing hardware with software
Thank you! We will contact you shortly.
Oops! Something went wrong while submitting the form.
ProductsFixably RepairFixably RefurbFixably Depot
SolutionsAASPsEnterprise ServiceRefurbishersMulti-Brand Repairs
ResourcesAll ResourcesCustomer StoriesBlog
CompanyAbout UsCareers
Follow UsFacebookInstagramTwitterLinkedIn

Contact Us

sales@fixably.comsupport@fixably.com
Fixably RepairRepair ManagementGSX IntegrationInventory & StockCustomer ExperienceReporting & DataPoint of SaleFixably Paperless

North America  Sales

+1 888 305 401220289 Stevens Creek Blvd #1070
Cupertino, CA 95014
United States

Europe  Sales

+358 9 424 51149Kaisaniemenkatu 7
00100 Helsinki
Finland

Contact Us

sales@fixably.comsupport@fixably.com
Copyright © Fixably Ltd.Privacy PolicyTerms of ServiceData Processing Agreement

Copyright 2025 – Fixably.

Knowledge Base Software powered by Helpjuice

Expand