Important Update: Mandatory Two-Factor Authentication (2FA) Policy

Starting September 3, 2024, Two-Factor Authentication or SSO will be required for all users.

Currently, Fixably allows customers to choose between enabling Two-Factor Authentication (2FA), using Azure or Google Workplace Single Sign-On (SSO), or disabling these features entirely. While this flexibility is beneficial, it also leaves room for potential security vulnerabilities.

This change is part of our ongoing commitment to enhancing the security of our services and protecting your data. Two-factor authentication (2FA) adds an extra layer of security by requiring not only a password and username but also something that only the user has on them, i.e., a piece of information only they should know or have immediately to hand.

Emails with specific details will be sent to main account contacts on August 1st, 2024.

Please reach out to customer.success@fixably.com or support@fixably.com if you have any questions.

Notes:

• This change will not impact tenants who already have 2FA or Single Sign-On (SSO) enabled.
• Azure or Google Workplace Single Sign-On (SSO) is only available to Fixably Enterprise accounts.

New Features:

Public release of our updated OEM Margins feature

• Who is it for?
  • GSX integration users in regions that get accurate pricing via GSX APIs.
  • IGSPN Integration users.
• Feature Details:
  • Updated User Interface
  • Custom Product Groups
    • Custom Product Groups are a new function that allows you to set specific margins for a defined group of parts.
    • Custom Product Groups overrule other margin settings that may exist
    • This is a great option for easily pricing your iPhone Display & Battery repairs.
  • Updates for GSX Integration Users:
    • Easier to configure margins for Battery Only pricing tiers
    • Easier to configure margins for Display Only pricing tiers
    • Easier to configure margins for Whole-Unit Replacement Parts
    • Documentation is available here.

Updates to Existing Features:

Fixably API - Added the ability to create and update the custom field settings via API.

• Helpful addition for Customers with multiple production environments.
• POST /custom-fields and PATCH /custom-fields/{id}
• Documentation is available here: https://openapi.fixably.com/#/Custom%20Fields/

IGSPN Integration Updates:

• Updated IRIS codes to include newly added qLevelCodes and descriptions.
• Users can now see previously used IRIS code info for Repeat Repairs when using the GSPN Check Out macro step.

Bug Fixes:

• Fixed an issue where the device.create macro step would not display previously selected Model information if the macro step was used in multiple macros within a workflow.
• Fixed an issue where subqueues are no longer listed in order lists when using the parent queue value
• Fixed an issue where there was an occasional error when creating an Order Line.
• ISGPN Integration - Fixed an issue that could result in incorrect parts being on the Order if Samsung substitutes a part and then substitutes it a second time.