1. Using an Administrator account, from the Fixably Home Screen, select your User Name menu and then click System Settings.
   
   
   
    
2. From the Settings menu, click General.
   
   
   
    

General Settings

• Locale - Fixably can be configured to work in any location. The locale settings enable Fixably Administrators to set the default currency and other location-specific settings.
  
  
  
   
• Timezone - The Timezone setting configures the time settings for the entire environment. This setting configures the entire Fixably environment and supports a single timezone.
  
  
  
   
• Repair Business Type - Fixably supports multiple types of repair businesses. Select what makes the most sense for your business.
  
  

• Require Business ID for Companies - Enabling this option will require setting a Business ID in Company Profiles.
  
  
  
   
• Lock products - Removes the ability to create new or modify existing products from those with User access permissions. To create a new product or change an existing product, a Fixably Administrator will need to perform the required action. 
  
  
  
   
• Validate Order - Restricts the ability to close orders in Fixably unless one each of the following note types are added to the order: Issue, Diagnosis, Resolution. If any of these notes are missing, the Close button will remain unavailable.
  
  
  
   
• Set default reception note type to "Detail" - Sets the default note type to Detail in all orders.
  
  
  
   
• No shop assistant auto inside - Disables automatically setting the Internal Location to In Service when a Fixably user with the Shop Assistant role adds a device to an Order.
  
  
  
   
• Hide "Charge" option - Removes the Charge option from the Payments menu for all users.
  
  
  
   
• Do not require orders to be charged - Allows orders to be marked as Picked Up or Shipped without being Charged or Invoiced in the Payments menu.
  
   
• Additional references - Creates custom-defined reference fields that are displayed in all orders in Fixably. 
  
  
  
   
• Note minimum length - Define the minimum number of characters required in notes. Notes saved with fewer characters than this value will indicate that the minimum length has not been met.
  
  
  
   
• Round prices - Three rounding options are available for Products retried via a GSX Integration.
  
  
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  • No rounding - retains the selling and exchange price retrieved by GSX.
  • Round to the nearest whole number - rounds up the selling and exchange price to the nearest dollar.
  • Round to the nearest 10 - rounds up the selling and exchange price to the nearest 10 dollars.
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      • All price rounding is applied before any applicable tax is calculated.
        
         
• Show 'Out of Warranty' prices on printouts - When warranty products are added to an Order, the product pricing is shown as $0.00 on Printouts. With this setting enabled, a column is added after the product information that displays the non-warranty price of the product. 
  

• Allow Dispatch Undo - This setting allows Administrators to undo a Product that has been accidentally Dispatched from the system. 
  
  
   
• Social Security Information - For regions that require specific social security numbers listed on Paperwork, enable the below settings as needed.
  
  
  
  
  • Enable support for social security number
  • Enable user social security number in macro
  • Enable user social security number in API
     
• Enable this option will allow only one device belong to an open order - This setting prevents creating a new Order via a Macro for a device already attached to an open Order.