• From the Navigation Sidebar, click Statistics and then Location.
  
  
   
• Location reports are available individually for each of your Service Locations.
  
  
  
   
• Each Location report contains six sections:
  • Branch Details
  • All orders being handled, total
  • All orders being handled, waiting for
  •  All orders being handled, status
  • Queue dividement; in queue / being handled
  • Queue dividement; being handled
    
     

Branch Details

• This section provides the Name, Address, Phone Number and Email of the Service Location. It also provides an estimation of the current Service Queue length. 
  
  

All orders being handled, total

• This section provides a breakdown of the total Orders currently being handled by each Technician.
  
  
  

All orders being handled, waiting for

• Using the Status of each Order, Fixably gives an overview of what next steps an Order may be waiting on.
  
  
  
  
  
  • Service - A technician needs to action this order as it may be awaiting diagnosis, need parts installed, or other statuses related to diagnosing and repairing a device. 
  • 3rd Party - Awaiting action by a 3rd party, such as Apple or a data recovery service. 
  • Other - Order may be pending pickup or need to be closed in Fixably. 
  • Customer - The customer needs to action this order as it may be awaiting approval for a cost estimate or other service quotes. 
    
    

All orders being handled, status

• This section provides a breakdown of the total Orders currently being handled by each Technician broken down by Order Status.
  
  
  
   
• View a detailed breakdown by hovering over each Technician.
  
  
  
   

Queue dividement; in queue / being handled

• This section provides an overview of the devices in your service queue assigned to a technician and sorted by Device and Queue Type. 
  
  
  
   

Queue dividement; being handled

• This section provides an overview of your total service queue divided by the number of Orders currently being handled by each Technician.