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    • Home
    • Roles & Permissions

    Using Roles & Permissions in Fixably

    This article is a step-by-step guide to setting up Fixably's Roles & Permissions feature

    Written by Cole Docherty

    Updated at November 12th, 2024

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    We’ll get back to you as soon as possible.

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    • Release Notes
      2025 Releases 2024 Releases
    • Newly Released Features
      Blackbelt360 New Features
    • Getting Started
      Overview How To
    • Roles & Permissions
    • Manifests
    • Order Management
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    • Automations
    • Employee Management
    • Customer Management
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    • Customer Portal
    • Stock Management
      Adding and Receiving Products Inventory Management Resolving Stock Errors
    • Part Requests
    • Price Lists
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    • Reporting
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    • Custom Fields
    • Integrations
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    • GSX
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    • Shipments
    • Service Contracts
    • Configuring Your Environment
      System Settings Email and SMS Setup Importing Data Security
    • Incoming Part Allocation
    • Appointment Booking
    + More

    Table of Contents

    Availability Enabling Roles & Permissions Creating a New Role Assigning a User a Role Editing a Role Permissions Definitions Tips and Tricks

     

    Availability

    Roles & Permissions is available for the following Fixably Plan levels:

    • Enterprise
    • Premium
    • Performance (Legacy Plan)

    If you are a Fixably Starter or Basic customer and want to use this feature, please reach out to customer.success@fixably.com for information. 

    Public Release Date: November 14, 2024

     

    Enabling Roles & Permissions

    1. Using an Admin account, click on your User Name Menu > System Settings.
    2. From the sidebar, select Security and then General.
    3. Click the Enable Roles & Permissions checkbox.
    4. A new option will be visible under the Security settings. Click on Roles & Permissions.
    5. You will see a list of previously created Roles. When Roles & Permissions is first enabled, two Role types are created:
      1. User - Employee accounts without any additional Roles will be assigned this profile. This is a comparable access level to what an Employee User had previously. 
      2. Full Access - All Options enabled, but not a full Admin User

     

    Creating a New Role

    1. Click the Create Role button.
    2. Fill in the Name and Description of the new Role.
    3. There are three global settings that each Role can be assigned:
      1. Hide Product Prices - hides all pricing from all modules in Fixably. 
      2. Hide Customer information - hides all customer information from all modules in Fixably. 
      3. Locked to Default Location and Store - User cannot change their default location/store setup.
    4. Assign Permissions to the Role as required
    5. When complete, remember to click the Save button at the bottom.

     

     

    Assigning a User a Role

    1. To assign a Role to a User, see the guide here.

     

     

    Editing a Role

    1. From Roles & Permissions, click on the Gear menu beside the Role you want to Edit.
    2. Modify any settings as required. 
    3. When complete, remember to click the Save button at the bottom.

     

     

    Permissions Definitions

    A detailed list of Permissions Definitions is available here.

     

     

    Tips and Tricks

    1. If you want to create a New Role that's similar to an existing one, you can accomplish this by using the Create new based on this role button.
    2. When used, a new role will be created with the same settings as the duplicated role. You can then give it a new name and description before altering any required permissions. 
    roles utilizing

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