How can I view GSX logs?

This article is a step-by-step walk-through to help Technicians efficiently use Fixably to view logs between Fixably and GSX.

  1. Navigate to the appropriate Order.

  2. From the Device section, click the Gear menu.

  3. Click Request Log.

  4. A list of logs will appear for each time Fixably reached out to GSX via the API and the response from GSX. 
  5. Click either the Request (to see the information sent to GSX) or the Response (the information Fixably received from GSX) to get more information. 

  6. A separate box will appear with the requested logs. 


Change Log

2022/05/06 - New article released