New Features:

• Incoming Manifests:
  • Tasks can now be set on a Manifest item level.
  • Previously, Task values were inherited in all Orders created by a Manifest. 
• Stock Types:
  • Added a new feature to Stocks where the Type of stock can now be defined:
    • Regular Stocks - existing functionality
    • DOA Stocks - new functionality
    • Consignment Stocks - existing functionality
• DOA Stocks:
  • Added a new feature where Admins can define a DOA type stock.
  • When enabled, the behaviour of the “Mark as DOA” option on an Order Line changes.
  • If there is a DOA stock, marking a Part as DOA will automatically move the part into the DOA stock for future follow-up. 
  • If no DOA stocks are set, this workflow is bypassed. 
• Public-Facing Product Names:
  • Added a new option where a Public Name can be added to Products
  • If this field is set, it will be used on Customer Printouts and in the Customer Portal
  • If no value is set, the normal product name continues to be used
  • This value can be set individually on each product code or using an import. 
  • This update is helpful for tenants using OEM integrations, where Product names from the manufacturer may not be customer-friendly. 
• SLA / Turnaround Time:
  • Turnaround Time has been renamed to SLA / Turnaround Time to better reflect industry naming conventions. 
  • A new option was added to make certain TAT / SLA configurations specific to certain customers. 
• IGSPN Integration:
  • Added a new macro step to allow users to set VOID codes more conveniently.
  • When using the macro, Fixably support can define “shortcuts” for commonly used options.
  • This macro step can also be used within other macros, creating convenient workflow possibilities where a user can VOID a warranty and send a quote to the customer with an inspection fee, all in one workflow.
  • If you would like to have this setup in your tenant, please reach out to support@fixably.com.

Updates to Existing Features:

• Customer Macro Step:
  • Updated the customer.add macro step to only display language options that are currently enabled in a tenant. 
  • This change aims to prevent Users from sending customer communication in inappropriate or untranslated languages.
• Incoming Manifests:
  • Adjusted the system logic so that the Customer attached to a Manifest can no longer be modified after the Manifest is processed.
• Outgoing Manifests:
  • Added a new button to the Processed Outgoing Manifest list to reopen an already fully processed Manifest.
  • If the manifest is not yet fully processed, the buttons are not available.
  • The button asks how many additional orders need to be processed.
• IGSPN Integration:
  • Added a new localization for UK tenants using IGSPN to bypass Samsung’s IW Data Retention Policy
• Cost Estimate with Options:
  • Add a new option to System Settings > Cost Estimates to define a disclaimer text. 
    • This text is shown to the customer when they approve or decline the cost estimate. 
  • Added a new “Pay in Store” option when the customer accepts the cost estimate. 
    • When the customer accepts this option, an invoice is not created, and they are not prompted to pay (if using a payment integration).
       

Bug Fixes:

• IGSPN Integration:
  • Fixed an issue where Service Sub-types were not loading correctly in some situations. 
• OEM Margins:
  • Fixed an issue where GSX Margins were ignoring the labour tier value.
• Incoming Manifests:
  • Fixed an issue when adding non-registered items to the Prepared for receiving list; items are not added, and the dialog is not removed.
  • Fixed an issue where the Incoming Manifest form was not working correctly when users were using Google Chrome on a Windows device.