Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
DE German
ES Spanish
PL Polish
MX Spanish (Mexico)
HR Croatian
  • Home
  • Release Notes

V4.32.0 - Release Notes

Date of Release: August 8, 2024

Written by Annukka Matilainen

Updated at September 3rd, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Release Notes
  • Newly Released Features
    Blackbelt360 New Features
  • Getting Started
    Overview How To
  • Roles & Permissions
  • Manifests
  • Order Management
    Orders How-To Guides Batch Edit Order Lists Using Files Cost Estimates
  • Employee Management
  • Customer Management
    Adding & Removing Customers Communicating with Customers Data Privacy
  • Customer Portal
  • Stock Management
    Adding and Receiving Products Inventory Management Resolving Stock Errors
  • Invoicing
  • Reporting
    Standard Reports Built-in and Custom Reports Advanced Reports
  • Custom Fields
  • Integrations
    Shipping and Transportation Finance Single Sign-on (SSO) Payment Integrations Fixably Developer API Blackbelt360
  • GSX
    GSX Integration Creating Repairs Managing Repairs Resolving Errors Frequently Asked Questions
  • Shipments
  • Service Contracts
  • Configuring Your Environment
    System Settings Email and SMS Setup Importing Data Security
  • Part Requests
  • Incoming Part Allocation
+ More

Updates to Existing Features:

  • Manifests
    • When a User creates a Manifest, there is now a Tracking Number Field
    • This field will update the Incoming Tracking Number field for each Order linked to the Manifest
  • Internal Transits
    • When a User creates an internal transit, their previous “Sender” and “Destination” selections will be saved.
    • Previously, this selection defaulted to the Users default Service Location.
    • This improvement saves an input for each time a Store based User needs to use Internal Transits
  • Batch Edit Updates
    • Improved and expanded the Order searching capabilities in Batch Edit
    • Search Options Available:
      • Order ID
      • Order References (Internal + Customer + Additional References)
      • Manifest Number - NEW
      • Device Serial Number - RECENTLY ADDED
      • Device IMEI Number - RECENTLY ADDED
      • Repair Number (for GSX and IGSPN accounts)
  • IGSPN Integration
    • Users can now use the Search field in Purchase Orders > GSPN OFS Parts
  • Good Part Return Improvements
    • When selecting Set as GPR from order line dropdown, a confirmation dialog has been added.
    • Users must now confirm (or cancel) their selection
    • Previously, this proceeded without any further input from the User
    • This improvement reduces the changes of a Technician accidentially marking a part as GPR.
  • DOA (Dead on Arrival) Improvements
    • When selecting Set as DOA from order line dropdown, a confirmation dialog has been added.
    • Users must now confirm (or cancel) their selection
    • Previously, this proceeded without any further input from the User
    • This improvement reduces the changes of a Technician accidentially marking a part as DOA.
    • Marking a part as DOA will now automatically mark is as “Do Not Report”

Bug Fixes:

  • Fixed an issue where Device Serial Numbers were not saved when a customer submitted an Order for a previously serviced device via the Customer Portal
  • Fixed an issue where the {order.contactPhone} variable incorrectly formatted the Phone Number when used in a snippet.
  • Fixed an issue where the User search did not work if there were multiple User Tags.
  • Fixed an issue where there were empty lines in the Order Line view.
  • This improves the user experience for devices with smaller resolution sizes.
  • Fixed the issue where subtotal lines are changed to grey when last order line is marked as Do Not Report.
  • Added additional fallback logic when the device.create macro step is used with Device Model dropdown selections.
  • IGSPN Integration:
    • Fixed an issue where IRIS code NULL values were being handled incorrectly.
    • Fixed a layout issue where the GSPN Warranty Information was not aligned correctly.
  • Removed HTML decoding from Order Notes in printouts.
  • Fixed an issue where Buckaroo online payments were applied incorrectly when multiple receipt documents are used.
update version

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How can I use Loaner devices in Fixably?
  • How do I change which Customer is attached to an Order?
  • How can Fixably automatically close Orders based on specific criteria?
Get started today and start fixing hardware with software
Thank you! We will contact you shortly.
Oops! Something went wrong while submitting the form.
ProductsFixably RepairFixably RefurbFixably Depot
SolutionsAASPsEnterprise ServiceRefurbishersMulti-Brand Repairs
ResourcesAll ResourcesCustomer StoriesBlog
CompanyAbout UsCareers
Follow UsFacebookInstagramTwitterLinkedIn

Contact Us

sales@fixably.comsupport@fixably.com
Fixably RepairRepair ManagementGSX IntegrationInventory & StockCustomer ExperienceReporting & DataPoint of SaleFixably Paperless

North America  Sales

+1 888 305 401220289 Stevens Creek Blvd #1070
Cupertino, CA 95014
United States

Europe  Sales

+358 9 424 51149Kaisaniemenkatu 7
00100 Helsinki
Finland

Contact Us

sales@fixably.comsupport@fixably.com
Copyright © Fixably Ltd.Privacy PolicyTerms of ServiceData Processing Agreement

Copyright 2025 – Fixably.

Knowledge Base Software powered by Helpjuice

Expand