How do I use Apple Consumables in an Order?
Fixably provides a semi-automated solution for Apple GSX Article OP2569, which outlines the requirement to add consumable parts to selected iPhone models when creating a repair.
Written by Annukka Matilainen
Updated at September 26th, 2024
Table of Contents
Apple Global Compliance requires technicians to replace any screws or adhesives removed during an iPhone repair.
These parts, called Consumables, need to be added when a Same-Unit Repair is created in GSX for iPhone 8 and later models.
For Apple to track the usage of Consumables, technicians must add the following intangible parts:
- Security Screws
- Display Screw Kits
- Pressure Sensitive Adhesive (PSA) Liners
System Setup
- Using an Administrator account, navigate to the Fixably Home Screen, click on your Name Menu and then System Settings.
- From the Settings Menu, click Integrations.
- Click the checkbox beside Support for GSX iPhone SUR Consumables.
- When complete, click Save Settings.
Adding Consumables to a GSX Repair
- Navigate to the appropriate Order.
- From the Device section, click on the Gear menu.
- From the list, select Carry-In.
- Under the Summary tab, check the boxes under Do you want to add consumables to the repair?
- Continue filling in any other required information. When complete, click Create Carry-In Repair.
- Fixably will add the appropriate Parts to the Order. They will automatically be marked as Do Not Report.
- Note: As per OP2569, Intangible parts may appear to have a price in GSX. These parts are to track usage of consumables and ASPs will not be billed for these parts.