How do I use Apple Consumables in an Order?
Fixably provides a semi-automated solution for Apple GSX Article OP2569, which outlines the requirement to add consumable parts to selected iPhone models when creating a repair.
Written by Annukka Matilainen
Updated at September 26th, 2024
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Table of Contents
Apple Global Compliance requires technicians to replace any screws or adhesives removed during an iPhone repair.
These parts, called Consumables, need to be added when a Same-Unit Repair is created in GSX for iPhone 8 and later models.
For Apple to track the usage of Consumables, technicians must add the following intangible parts:
- Security Screws
- Display Screw Kits
- Pressure Sensitive Adhesive (PSA) Liners
System Setup
- Using an Administrator account, navigate to the Fixably Home Screen, click on your Name Menu and then System Settings.
- From the Settings Menu, click Integrations.
- Click the checkbox beside Support for GSX iPhone SUR Consumables.
- When complete, click Save Settings.
Adding Consumables to a GSX Repair
- Navigate to the appropriate Order.
- From the Device section, click on the Gear menu.
- From the list, select Carry-In.
- Under the Summary tab, check the boxes under Do you want to add consumables to the repair?
- Continue filling in any other required information. When complete, click Create Carry-In Repair.
- Fixably will add the appropriate Parts to the Order. They will automatically be marked as Do Not Report.
- Note: As per OP2569, Intangible parts may appear to have a price in GSX. These parts are to track usage of consumables and ASPs will not be billed for these parts.