Policy Change Details:

• Effective Date for All Users: September 3, 2024

This change is part of our ongoing commitment to enhancing the security of our services and protecting your data. Two-Factor Authentication (2FA) adds an extra layer of security by requiring not only a password and username but also something that only the user has on them, i.e., a piece of information only they should know or have immediately to hand.

What You Need to Do:

• For Administrators: Please ensure that 2FA is enabled for your accounts by September 1, 2024. Detailed instructions on how to enable 2FA can be found here & here.

Note: Tenants who already have 2FA or Single Sign-On (SSO) enabled will not be impacted by this change.

We understand that changes can sometimes be challenging, and we are here to support you through this transition. Our support team is available to assist you with any questions or issues you may encounter during the setup process. Please do not hesitate to contact us at support@fixably.com.

Thank you for your attention to this important update. We appreciate your cooperation and continued trust in our services.