New Features

Locations

• Location-scoped access: you can now limit a user to the service location(s) they work at, so orders, stock, and tasks from other locations stay out of sight.
  • Give branch staff a view of just their own site, while head-office or roaming users can be granted extra locations for cross-site access.
  • The dashboard and store selectors automatically show only the locations each user is allowed to see.

Stock

• Stock transfers now follow a full step-by-step process instead of a single move.
  • Track a transfer from start to finish with references, reasons, packages, and tracking numbers.
  • Hand a transfer to a shipping carrier and follow it just like any other shipment.

Updates to Existing Features

Stock

• Large stock imports now run in the background with a live preview, so the page no longer times out on big files.
  • Upload a large stock file and keep working while it processes, then come back when it’s ready to review.
• Once an import has been checked, a clear “Review import” button opens the list of changes so you can see exactly what will happen before you confirm.
• Stock-transfer imports can now include serial numbers and IMEIs, so serialized devices can be transferred in bulk.
• Stock imports can now include the loaner code, so loaner devices come in with their codes already set.

Orders

• Cancelled orders are now handled cleanly across Fixably.
  • They drop out of open-order lists and dashboards, no longer block a new order for the same device, and free up any stock they had reserved.
• Searching for the serial number of a cancelled order now opens the device’s details, instead of reopening the old cancelled order.
• When a product’s price changes, that update is now hidden from users who aren’t allowed to see product prices.

Booking app & order-status page

• The booking app and the public order-status page now use an invisible Cloudflare bot check in place of reCAPTCHA.
  • No cookies and no consent banner, so the pages stay privacy-friendly while still keeping bots out.

Devices

• “Find My iPhone” is now called “Find My” everywhere, matching Apple’s current wording.

Reports

• In Report Builder, searching a field also matches group and category names, so typing a group name shows all of its fields at once.
• Report Builder runs much faster, so large reports no longer time out.

API

• The shipment API can now include pickup details and extra services such as insurance for supported carriers.
• Invoice, order, purchase order, cost estimate, and payment API responses now include the currency, so integrations no longer have to guess it.
• You can now update a product’s VAT rate through the product update API, matching what was already possible when creating one.

Cost estimate

• Approving a cost-estimate item through the API now works like a manual approval — it asks for a reason, and it won’t raise a portal payment request for repairs the insurer is paying for.

Basel document

• A new optional setting can pre-fill the transit-countries field with the return’s carrier name, which you can still edit before printing.
• You can now set more than one default “Purpose of transport” per return group.

Order lines

• The DOA checkbox has been removed from the order-line edit form. DOA is now set only through the “Mark as DOA” action, which correctly updates GSX.

Bug Fixes

GSX

• After a technician changes an order’s status by hand, GSX sync no longer keeps switching it back to “Waiting for parts”.
• When shared accounts aren’t allowed for repair creation, GSX repairs can no longer be created with one.
• A technician can now create a GSX repair with their own account even if it’s marked as shared; only accounts belonging to someone else are blocked.
• In certain sync timing situations a GSX repair could end up without a purchase order, so replenishment parts couldn’t be received. These repairs now get their purchase order as expected.
• A device description you’ve edited is no longer overwritten when GSX syncs Apple’s placeholder (non-serialized) device.

Appointments

• The calendar’s Late panel now lists only appointments still waiting for the customer, and the details panel shows the appointment status.
• The “Next appointment” column now shows the time in the store’s local timezone instead of UTC.
• Appointment Scheduler reservations that are still active in GSX are no longer cancelled automatically in Fixably.

Invoicing

• Exporting a single consolidated invoice to QuickBooks Online now exports just that invoice, instead of merging all of the customer’s consolidated invoices into one.
• The seller name now shows correctly on German e-invoices.

Orders

• Bulleted and numbered lists in notes now display correctly in the order timeline.
• Whole-number insurance deductibles (for example, 50) are now accepted.

Stock

• The “See orders with this part” button now lists the relevant open orders again.
• The DOA destination stock dropdown now shows “Nothing selected” when it hasn’t been set, so the “Mark as DOA” action appears correctly.

Themes

• Red buttons now display in red in the Legacy light theme, instead of appearing white until clicked.

Basel document

• City matching for facilities now ignores capitalization and small differences in the city name, so returns are matched correctly.

Repair sticker

• Legacy advanced repair stickers no longer cut off characters in your sticker fields.

Purchase orders

• Creating a manual purchase order from the Purchase Orders list now keeps you on that list, instead of jumping to Parts Pending Purchase.

Macros

• The estimate step in macros now shows the correct total for lines with a quantity greater than one.
• The email macro now picks up terms and conditions set at the queue level, so those attachments are included as expected.
• The sender and handler name variables now fill in correctly in snippets.