New Features:

• Printout Profiles:
  • Added a new option to System Settings > Printouts > Printout Profiles
    • Admins can now define more granularly which fields are visible on Cost Estimates and Order printouts.
    • Once a profile is set up, it is available under the printer icon in the Order View alongside the regular printout options.
• GSX Integration:
  • When running AST Diagnostics through Fixably (via Macro step or in the Order View), a new QR code option has been added.
    • Scan the QR code using the camera on the device being diagnosed, and the device will navigate to Settings > Privacy & Security > Analytics and Improvements > Start Diagnostics automatically.

Updates to Existing Features:

• Fixably API:
  • Added a new option where OAuth2 clients can now be permitted to action Cost Estimates.
  • Added a new option to retrieve the Order diagnosis note when actioning a cost estimate via API.
  • When an order is created via API with the store specified, Fixably will now determine the correct service location based on the store's settings.
    • This setting will override the location value if the API user specifically includes it in the request
  • Added a new option to retrieve Stores and Locations enabled status via API.
• Macros:
  • Updated the customer.add macro step to have better support for Saudi Arabian address formats.
• Cost Estimates:
  • Added a new option to the customer card called “Bypass Cost Estimate Emails”.
    • When enabled, the automated cost estimate email templates will not be sent to this customer.
      • cost_estimate
      • cost_estimate_accepted
      • cost_estimate_declined
      • cost_estimate_cancelled
      • Cost_estimate_expired
    • This option is useful for customers working with insurance companies or other B2B customers who submit Orders in bulk.
• GSX Integration:
  • If a User has changed the Product Type (Service, Module, etc) for a GSX part, the value will no longer be changed back to its default value from GSX the next time API updates the part.
• Roles & Permissions:
  • Added a new option where Admins can now delete previously created Roles
    • If there are users associated with this role, the User will see a pop-up indicating these users will be moved to the default role
  • Permissions are now displayed in alphabetical order for easier navigation.
• GSPN Integration:
  • Updated behaviour for when an SO is cancelled
    • When a service order is cancelled with a reason code HC031, Fixably will no longer move or delete any parts/order lines
    • The Order will now stay in its current Order Status
    • The cancellation details will still be sent to GSPN

Bug Fixes:

• QuickBooks Online Integration:
  • Fixed an issue where Consolidated Invoices could not be synced to QBO under some conditions.
• Translations:
  • Fixed an issue where the order view would not load while Fixably was being used in French
• Purchase Orders:
  • Fixed an issue where adding or removing parts from a Purchase Order could result in it being closed under some circumstances.
  • Fixed an issue where commas could not be used as decimal separators when creating a draft PO.
  • Fixed an issue where, after receiving the product, the system removes or breaks the relationship between the received product and the corresponding Order.
  • Fixed an issue that could result in duplicate Purchase Order entries.
• Parts Pending Purchase:
  • Fixed an issue where an "Invalid Post Data" error message could occur when trying to order parts via Parts Pending Purchase
• Part Requests:
  • Fixed an issue where some parts could not be marked as Accidental Damage
• Reporting:
  • Fixed an issue where the User Report did not load the notes section.
• GSX Integration:
  • Fixed an issue where, when a customer card is created through the Appointment Scheduler API, the customer’s country was not set.
  • Fixed an issue where AppleCare+ pricing information was not displayed on the device card under some circumstances.
  • Fixed an issue where the Order Status was not updated to “Awaiting Parts” when the GSX repair was updated to “Repair Released from Processing”.
  • Fixed an issue where DOA parts were not syncing to GSX.
• Email Layouts:
  • Fixed an issue where System Settings > Email > Email Layouts was not available under certain legacy plan types.
• Order Status Limit Notifications:
  • Fixed an issue when setting up the feature; notification emails would not send automatically without Fixably Support’s intervention