V26.20 – Release Notes
Date of Release – May 13, 2026
- Release Notes
- Newly Released Features
- Getting Started
- Roles & Permissions
- Manifests
- Order Management
- Automations
- Employee Management
- Customer Management
- Customer Portal
- Stock Management
- Part Requests
- Price Lists
- Invoicing
- Reporting
- Custom Fields
- Integrations
- GSX
- Shipments
- Service Contracts
- Configuring Your Environment
- Incoming Part Allocation
- Appointment Booking
Table of Contents
New Features
- Customers
- Improved UI for viewing and managing a customer's favourite products — the customer profile now displays favourites in a clearer layout, making it faster to add commonly requested items to orders
- Labels
- New advanced structured repair label editor for designing custom label layouts — provides a field-based interface for building repair labels in a controlled, consistent way
- Macros
- Macro step counter now correctly excludes hidden steps, so the stop count reflects only the steps actually visible to the user
- Order Lists
- Order list configurations can now be exported and imported as JSON, making it easy to back up list setups, share them with teammates, or replicate configurations across accounts
- New visual filter builder for creating and managing order list filters — build filters by selecting fields, operators, and values through a point-and-click interface, with no manual condition writing
- Purchases
- Product labels can now be printed via QZ Tray directly from the Purchases view, without needing to navigate away from the page
- Settings
- Allowed IP address restrictions now support CIDR range notation — define an entire subnet with a single entry (e.g. 192.168.1.0/24) instead of listing individual IPs
- Shipping
- DPD UK Swapit 1 Day shipping method is now available and can be selected as a shipping option for eligible UK orders
- Stock
- Multiple DOA stock locations can now be configured per service location — each service location can have its own set of DOA stock assignments rather than being limited to one
- UI
- Light/dark mode toggle added to the system menu — users can switch between light and dark mode directly from the menu without going into account settings
Updates to Existing Features
- API
- Purchase orders are now editable via the API, and tracking information can also be set — integrations can update purchase order details and assign tracking numbers after the order has been created
- Order line API responses now include the selected pricing option, so external systems can read which pricing option was applied to each order line
- Imports
- Orders can now be imported without a serial number or IMEI — these fields are no longer required during import, allowing orders for devices without one to be bulk imported
- Order Lists
- Missing default order lists are now automatically restored — if defaults have been accidentally removed, the system detects and restores them with no manual steps
- Passwords / Security
- Password reset flow updated with UI improvements — the reset option is now shown without requiring security questions to be configured first
Bug Fixes
- Customers
- Default customer type logic was incorrect when using the "convert to customer" action
- Documents
- Basel document cumulative quantity was not summing correctly
- Emails
- Email status remained "Pending" after the Mailgun delivery webhook was received
- Employees
- Customer type was incorrectly required when saving an employee
- "Check entered data" error appeared when creating a new employee
- GSX
- Category-specific GSX margin was being incorrectly applied to parts outside that category
- Orders
- Order status was not updating to "Awaiting Parts" after a repair was released in GSX
- Service summary printout displayed raw HTML tags for serial number labels
- Order Lines
- Decimal quantities in order lines were handled inconsistently
- Order line was created without an order ID during cost estimate manual selection
- Payments
- Moneris payment completion deadlock
- Buckaroo invoice was not generated after a customer accepted a cost estimate in the portal
- Shipping
- TNT Australia tracking URL was incorrect for domestic consignments
- Tasks
- Task enable action was failing
- UI
- Navigation sidebar appeared unnecessarily on mobile devices
- Webhooks / API
- customer.updated webhook was not firing on customer updates via UI or API
- OAuth2 tokens returned empty results for cost estimate categories
Customer Portal
- Delivery address displayed raw HTML line-break tags on the order confirmation and checkout pages