How do I send an SMS to a Customer?
Fixably allows you to communicate efficiently with Customers during the repair workflow. This step-by-step guide shows you how to send an SMS message to a Customer.
Written by Annukka Matilainen
Updated at September 24th, 2024
- In the Customer section of an order, click the Gear icon and select Send SMS.
- The SMS form will appear. The phone number will automatically populate.
- Use Snippets to make sending standard message types more efficient. Multiple Variables are available to populate important information automatically.
- When you are ready, click the Send button.