Why are changes made in GSX not showing up in my Order?

GSX repair statuses, parts and pricing information may need to be refreshed in Fixably.

A: Follow the steps below to sync information between Fixably and GSX.

  1. Navigate to the appropriate Order.

  2. Beside the Repair Number, click on the GSX Dispatch ID.

  3. If there is a mismatch between GSX and Fixably, this step will synchronize the information.

  4. In some cases, you may also need to refresh your browser window.