Date of Release: August 8, 2024
Updates to Existing Features:
- Manifests
- When a User creates a Manifest, there is now a Tracking Number Field
- This field will update the Incoming Tracking Number field for each Order linked to the Manifest
- Internal Transits
- When a User creates an internal transit, their previous “Sender” and “Destination” selections will be saved.
- Previously, this selection defaulted to the Users default Service Location.
- This improvement saves an input for each time a Store based User needs to use Internal Transits
- Batch Edit Updates
- Improved and expanded the Order searching capabilities in Batch Edit
- Search Options Available:
- Order ID
- Order References (Internal + Customer + Additional References)
- Manifest Number - NEW
- Device Serial Number - RECENTLY ADDED
- Device IMEI Number - RECENTLY ADDED
- Repair Number (for GSX and IGSPN accounts)
- IGSPN Integration
- Users can now use the Search field in Purchase Orders > GSPN OFS Parts
- Good Part Return Improvements
- When selecting Set as GPR from order line dropdown, a confirmation dialog has been added.
- Users must now confirm (or cancel) their selection
- Previously, this proceeded without any further input from the User
- This improvement reduces the changes of a Technician accidentially marking a part as GPR.
- DOA (Dead on Arrival) Improvements
- When selecting Set as DOA from order line dropdown, a confirmation dialog has been added.
- Users must now confirm (or cancel) their selection
- Previously, this proceeded without any further input from the User
- This improvement reduces the changes of a Technician accidentially marking a part as DOA.
- Marking a part as DOA will now automatically mark is as “Do Not Report”
Bug Fixes:
- Fixed an issue where Device Serial Numbers were not saved when a customer submitted an Order for a previously serviced device via the Customer Portal
- Fixed an issue where the {order.contactPhone} variable incorrectly formatted the Phone Number when used in a snippet.
- Fixed an issue where the User search did not work if there were multiple User Tags.
- Fixed an issue where there were empty lines in the Order Line view.
- This improves the user experience for devices with smaller resolution sizes.
- Fixed the issue where subtotal lines are changed to grey when last order line is marked as Do Not Report.
- Added additional fallback logic when the device.create macro step is used with Device Model dropdown selections.
- IGSPN Integration:
- Fixed an issue where IRIS code NULL values were being handled incorrectly.
- Fixed a layout issue where the GSPN Warranty Information was not aligned correctly.
- Removed HTML decoding from Order Notes in printouts.
- Fixed an issue where Buckaroo online payments were applied incorrectly when multiple receipt documents are used.