Resolving Errors
      Back to home
      1. User Guides, Documentation & Help Center
      2. GSX
      3. Resolving Errors

      How do I resolve errors stating that my GSX Activation Token has expired?

      This article is a step-by-step guide to resolving errors related to expired GSX Activation Tokens.

      GSX Activation Tokens periodically expire. When they do, some features related to your GSX Integration may not work as intended. 
      1. From the Fixably Home Screen, click on your User Name Menu.
        Click on your name

      2. Click on User Settings.
        Click on User Settings

      3. Go to the Integrations tab.
        Go to Integrations tab
      4. Open your GSX settings by clicking the Expand button.
        To open GSX settings click on Expand button

      5. Check your Activation Token.
        In Activation Token field enter your token. Activation tokens are granted by Apple

      6. If your token has expired, click Request a new activation token by clicking here.
        Screenshot 2021-09-29 at 13.15.09

      7. You will be redirected to Apple API Token Portal, where you would need to log in with your credentials and follow instructions on the website.You will be redirected to Apple API Token Portal, where you would need to log in with your credentials and follow instructions on the website.

      8. Copy your Activation Token from the Apple API Token Portal to the Activation Token field in Fixably. 

      9. When complete, click Save Settings.
        Once done editing, click on Save Settings button

      10. Navigate back to your Order and attempt to use the GSX Integration as you usually would.