How do I resolve Address or Postal / Zip Code errors when creating GSX repairs?

This article is a step-by-step guide to resolving errors you may encounter when creating GSX repairs in Fixably.

  1. Navigate to the appropriate Order.

  2. From the Device section, click the Gear menu.

  3. Select the appropriate Repair Type

  4. Click on the Customer Details tab.

  5. Confirm that the Address, Postal / Zip Code, City, State and Country are correct. 
  6. You can use your service location's postal / zip code if GSX doesn't recognize the customer's postal / zip code.